Aurelia Storyhouse ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us.
Information We Collect
We may collect:
Your name
Email address
Telephone number
Information you choose to provide through our contact forms or email correspondence
Information relating to your memoir or legacy project where you voluntarily provide it
We do not intentionally collect sensitive personal information unless it is directly relevant to the services you request.
How We Use Your Information
Your information is used to:
Respond to enquiries
Discuss potential projects
Deliver our memoir writing and legacy publishing services
Communicate during the course of a project
Improve our website and services
We do not sell or rent your personal information to third parties.
Legal Basis
Where applicable under UK GDPR, we process personal data because:
You have contacted us and requested information.
It is necessary for the performance of a contract.
We have a legitimate interest in operating and improving our business.
Data Security
We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss or misuse.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes or maintain business records.
Your Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal data.
Request correction of inaccurate information.
Request deletion of your information.
Restrict or object to processing in certain circumstances.
Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve your browsing experience, analyse website performance and enhance functionality.
You can manage cookie preferences through your browser settings.
Third-Party Services
Our website may use trusted third-party services including website hosting, analytics, contact forms and email services. These providers process data only where necessary to provide their services.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Aurelia Storyhouse
Email: legacy@aureliastoryhouse.com
Telephone: 0151 662 1408
Changes to this Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.